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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. An attendee at one of your training sessions wants to learn more about using Slack. They don't have a specific topic in mind and want to learn more about the tool at their own pace.
What do you recommend to this attendee?

A) Take the Slack Admin Certification Prep Course.
B) Reach out to the help desk.
C) Contact a Slack Admin.
D) Check out the resources in the Slack Help Center.

2. Your client is trying to increase Slack adoption across their grid. Their current setting for private channel creation is set to Workspace Admins and Owners only. They would like to make this available for everyone except guests.
Where can this change be made?

A) Adjust channel management settings in workspace settings and channel management for individual workspaces where the Slack adoption was low.
B) Adjust channel management settings by going to org settings, organization policies, then select permissions and update channel management policy for private channels.
C) Members can adjust channel management settings in individual workspaces where the Slack adoption was low.
D) Adjust channel management settings in org settings, channel management to make sure all workspaces get the same settings.

3. What is one possible reason a client would pursue a grid migration?

A) To be able to use Slack Connect with external organizations
B) To enable Slack workflows and integrations
C) To enable a common set of policies & settings for all workspaces in a grid
D) To migrate one grid instance into another grid instance

4. What is the most effective way to project manage a team in Slack?

A) Connect the Jira app to your team channel and ask for weekly updates through the app integration.
B) Send a check-in template to teammates to respond to on a weekly basis.
C) Run team sync in channels using automated reminders to save time and keep updates regular and transparent.
D) During the weekly check-in meetings on Zoom, remind teammates to share updates in Slack.

5. You are holding a discovery session with your client and they mention they have several big initiatives in the next month, so that it may be difficult for all employees to participate in pre-scheduled training activities.
Which two methods of delivery are best for your client's learning experience?

A) Customer story
B) Leadership Ask Me Anything (AMA) Session
C) Live training
D) Videos
E) Documentation

Solutions: