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SAP C-C4HFSM-91 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. Which aspect of the self-service configuration allows a customer to create a service required? Choose the correct answer.

A) Branding
B) Workflow assignments
C) QR codes
D) Moment-sets

2. Which of the following are typical Field Service Mobile App users? Choose the correct answer.

A) Managers
B) Field Service technicians
C) Dispatchers
D) Back-office workers

3. Which answers are correct in regards to work shifts? Choose Three correct answers.

A) Work shifts are defined at the company level and apply to all technicians Atfi CI.
B) Each technician can have only one work me pattern
C) I can define a work shift pattern for a group of people
D) Only internal employees can have work shifts
E) Work shifts are visible in the workforce management planning board

4. Which activities can you perform in the Administration module? Choose Two correct answers.

A) Perform system monitoring
B) Edit smartfrom templates.
C) Maintain session configuration
D) Define service workflow

5. Which activity execution stage is relevant for mobile service workflows? Choose the correct answer.

A) Closed
B) In dispatching
C) In planning
D) In execution

Solutions: