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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose Microsoft Lync Server 2013 environment includes:
-A single Standard Edition server,
-A single consolidated Edge server, and
-A single Forefront Threat Management Gateway 2010 server that is acting as an
HTTP(S) reverse proxy.
A user reports that his attempts to join an online meeting by clicking the Join
Online Meeting link are unsuccessful. Your need to troubleshoot the Join Online
Meeting functionality from this workstation without using the installed Lync 2013
client. You need to achieve this goal by using the least amount of administrative
effort. What should you do?

A) Open the Lync Options menu and set the Logging in Lync option to Full.
B) Open Internet Explorer, type the URL of the online meeting into the Address bar, and then append ?sl=l to the URL.
C) Open the Lync Options menu and select Join meeting audio from: Lync.
D) Uninstall the Lync 2013 client, open Internet Explorer, and then enter the URL of the online meeting into the Address bar.

2. You plan to deploy Microsoft Lync Server 2013 Enterprise with a side-by-side upgrade from Microsoft Lync Server 2010. You update the schemas, forest, and domain successfully. The Lync Server 2013 topology builder is now providing topology builder functionality for both Lync Server 2010 and Lync Server 2013 environment. The Central Management Store master is on the Lync Server 2010 pool. You recently deployed
a Lync Server 2013 Edge Server, and all Lync services have been running. On Lync Server Management Shell at CMS master, you execute the Get- CsManagementStoreReplicationStatus command. You discover that the Edge Server displays the value False in the UpToDate field, and the LastStatusReport field shows no date. You need to determine the cause of the replication error. What should you do?

A) Start ClsController.exe on the Lync Server 2013 Front End Server and specify the UserReplicator scenario.
B) Start OCSLogger on the Lync Server 2010 Front End Server and select the following components: ServerTransportAdapter Dlx
C) Start OCSLogger on the Lync Server 2010 Front End Server and select the following components: XDS_Master_Replicator XDS_File_Transfer_Agent XDS_Replica_Replicator
D) Start OCSLogger on the Lync Server 2013 Edge Server and select the following components: S4 SIPStack component

3. You support a customer's Microsoft Lync Server 2013 environment. Your customer has granted User1 Conferencing Policy A, and User2 Conferencing Policy B.
When User2 joins a video conference that is hosted by User1, User2 sees only a single video window, while other users who are joined to the same conference see up to five concurrent video streams. You need to configure the environment to allow User2 to view multiple concurrent video streams. You need to achieve the goal with the fewest changes to the environment. Which cmdlet should you run?

A) Get-CSConferencingPolicy -Identity 'Conferencing Policy B' | Set- CSConferencingPolicy - EnableMultiViewJoin $True
B) Set-CSCIientPolicy - EnableMediaRedirection STrue
C) Get-CSConferencingPolicy -Identity 'Conferencing Policy B' | Set- CSConferencingPolicy - AllowMultiView STrue
D) Set-CSCIientPolicy - EnableFullScreenVideo $True

4. DRAG DROP You support Microsoft Lync Server 2013 servers in your customer's company network.
All computers in the network are members of an Active Directory Domain Services (AD DS) domain named corp.contoso.com.
The Session Initiation Protocol (SIP) domain name is contoso.com. You configure the Autodiscover service to support external mobile device users. Mobile device users running Windows Phone or Apple iOS report that they are unable to sign in to the Lync Mobile Client. You verify that you are able to
-Establish a telnet session from an external computer to host lyncdiscover.contoso.com on port 80.
-Sign in to Lync by manually entering the URL https://lync.contoso.com/Autodiscover/autodiscoverservice.svc/Root. You need to ensure that external users running Windows Phone or Apple iOS are able to automatically sign in to Lync. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

5. DRAG DROP
You are helping your customer perform a side-by-side migration from Microsoft Lync Server 2010 to Microsoft Lync Server 2013 Your customer's Lync environment currently includes the following:
-Lync Server 2010 Pool with two Enterprise Edition Front End servers
-Lync Server 2010 Mediation Server pool with one Mediation Server
-Lync Server 2010 Edge pool with one Edge Server
-Lync Server 2010 Audio/Video (A/V) pool with two A/V Servers
-Lync Server 2010 Monitoring and Archiving Server
-Lync Server 2013 Pool with three Enterprise Edition Front End servers and collocated Mediation Server pool
-Lync Server 2013 Persistent Chat server pool with two servers
-Lync Server 2013 Edge Server pool with two servers
-Two Session Initiation Protocol (SIP) trunks connected to Lync Server 2010 Mediation Server
-Two SIP trunks connected to Lync Server 2013 Front End Pool Mediation server pool Your customer moves a batch of users to Lync Server 2013. One user reports that when she escalates the IM conversation to an Audio/ Video conference with her colleague who is on Lync Server 2010, audio and video quality become choppy. She also reports that the bars change from green to orange to red. Users who are on Lync Server 2010 do not report any problems with audio or video quality. The Lync Server 2013 user reports that after a few minutes, everything starts working fine.You discover that the Lync 2013 user is using a home Wi-Fi connection. You start a Lync 2010 client on a test computer and sign in with a Lync Server 2010 test user account. You start a Lync 2013 client on a second test computer and sign in with a Lync Server 2013 test user account. You re-create the problem by using two test user accounts and collect the following information:
-log file from each client
-Lync events from each client
-log files from both Front End Server pools
-Lync Server event from Lync Server 2013 pool
-Network Monitor data on Edge Server
-Network Monitor data on the test computer that has Lync 2013 You need to analyze the logs and packet data to diagnose the problem. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

Solutions: