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IBM Enterprise Storage Technical Support : C9020-971

C9020-971
  • Exam Code: C9020-971
  • Exam Name: IBM Enterprise Storage Technical Support
  • Updated: May 29, 2026
  • Q & A: 55 Questions and Answers
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IBM Enterprise Storage Technical Support Sample Questions:

1. A customer needs to implement Easy Tier in its data center for better and faster performance.
Which IBM product should the technical specialist propose?

A) DS8870
B) XIV
C) SONAS
D) ProtecTIER TS7650G


2. Which type of business continuity does a customer provide who makes nightly flash copies
at the primary data center?

A) Continuous data protection
B) Backup Strategy
C) Disaster Recovery
D) Global Mirror


3. Which XIV option addresses rapid data growth and financial concerns?

A) Advanced System Placement
B) Distributed Data
C) IBM Global Financing
D) Growth on Demand


4. A customer is looking to improve performance in its storage environment. The customer is considering adding SSD drives or a FlashSystem product to the environment.
Which IBM tool will help the customer understand the benefit in performance of these different technologies?

A) TPC
B) Disk Magic
C) Storage Tier Advisor Tool
D) Capacity Magic


5. A customer has an existing mainframe environment with a DS8870 attached. This frame is only partially populated. The customer is attaching existing IBM POWER servers that require a three-tier storage solution including SSDs. Electrical power is not readily available. Price is also a key criterion in making the decision.
Which addition to the existing system should be proposed to this customer?

A) Add IBM SAN Volume Controller along with IBM FlashSystem and Storwize V7000.
B) Add IBM Spectrum Scale in front of the DS8870 along with additional disks in the DS8870.
C) Add disks to the DS8870.
D) Add a Storwize V7000 in a new rack.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B
Question # 3
Answer: C
Question # 4
Answer: B
Question # 5
Answer: C

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