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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. Which statement is true about initial contacts that occur between a customer and a business?

A) Most initial contacts occur during the day.
B) Most initial contacts result in a purchase.
C) Most initial contacts are face to face.
D) Most initial contacts are through a document.

2. What is the key driver in a transactional type of sale?

A) the customer
B) long-term planning
C) the product
D) perceived customer benefits

3. Which HP management tools make HP products easier to set up, use, and manage? (Select two.)

A) balanced deployment
B) HP Easy Printer Care
C) HP ImageREt technology
D) Total Cost of Ownership calculator
E) HP Jetdirect networking

4. What are the core HP value propositions for imaging and printing products?

A) affordability, reliability, quality, simplicity
B) affordability, quality, complete product portfolio
C) complete product portfolio, superior output, reliability
D) reliability, simplicity, real-world performance, superior output

5. In the technology adoption life cycle, what are the "laggards"?

A) innovators
B) skeptics
C) conservatives
D) pragmatists

Solutions: