[UPDATED Oct-2023] Best Value Available Preparation Guide for C_S4CSV_2302 Exam
1 Full C_S4CSV_2302 Practice Test and 82 Unique Questions, Get it Now!
To be eligible for the SAP C-S4CSV-2302 certification exam, candidates must have a basic understanding of SAP S/4HANA Cloud service management and have completed training courses related to service management. C_S4CSV_2302 exam consists of 80 multiple-choice questions that must be completed within 180 minutes. A passing score of 65% or higher is required to earn the certification. Successful candidates will receive a digital badge that can be used to showcase their expertise in SAP S/4HANA Cloud service management to potential employers and clients.
NEW QUESTION # 31
Scope item Service Contract Management (3MO) offers several features related to service contracts.
Which features are available once this scope item has been activated in your SAP S/4HANA Cloud system?
Note: There are 3 correct answers to this question.
- A. Renewing a service contract item automatically once its value limit has been exceeded
- B. Analyzing the financial performance of the service process using service contracts
- C. Monitoring of the automatic renewal of a service contract item
- D. Automatic service order creation based on rules assigned to a service contract item
- E. Managing billing document requests
Answer: A,C,E
NEW QUESTION # 32
What are prerequisites for the creation of a maintenance plan for a recurring service in SAP S/4HANA Cloud - Service?
Note: There are 2 correct answers to this question.
- A. A solution order
- B. A service order
- C. A service order template
- D. A service contract
Answer: D
NEW QUESTION # 33
Configuration
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In SAP Central Business Configuration, which activities can you perform in the Product-Specific Configuration Phase?
Note: There are 3 correct answers to this question.
- A. Add blocking reasons for billing.
- B. Change approval thresholds.
- C. Modify building blocks.
- D. Create new scope items.
- E. Add new sales organizations.
Answer: B,D,E
NEW QUESTION # 34
You want to use a product proposal in a service order.
Which actions support this requirement?
Note: There are 2 correct answers to this question.
- A. You create a bill of material (BOM), representing the components that can be selected in the service order.
- B. You create an equipment as a reference object and assign in to the service order.
- C. You activate the product proposal functionality in the item category used in the service order.
- D. You add the required service contract as a reference document to the service order on header level.
Answer: C
NEW QUESTION # 35
What are some reasons you cannot remove a test process from a test plan?
Note: There are 2 correct answers to this question.
- A. The test plan has already been executed.
- B. Data binding exists with another process.
- C. The test plan user has not been created yet.
- D. The test process has not been made visible.
Answer: A,B
NEW QUESTION # 36
Based on the SAP Activate methodology, which activities must you perform in the Explore phase?
Note: There are 2 correct answers to this question.
- A. Conduct the Digital Discovery Assessment to identify extension requirements.
- B. Conduct the Fit-to-Standard analysis to gather configuration values.
- C. Use the Quality system to demonstrate SAP Best Practice processes.
- D. Define the organizational structure and chart of accounts.
Answer: A,C
NEW QUESTION # 37
Scope item Recurring Service (4X5) has been activated in your SAP S/4HANA Cloud system.
You would like to plan a recurring service based on a time interval and a number of operating hours for a technical object.
Which type of maintenance plan would you create?
- A. A strategy plan
- B. A time-based single cycle plan
- C. A performance-based single cycle plan
- D. A multiple counter plan
Answer: A
NEW QUESTION # 38
When are actual costs posted onto a service order?
Note: There are 2 correct answers to this question.
- A. As soon as the service order items are all released
- B. When time is posted onto a service order using a time sheet
- C. When an expense amount is entered during the confirmation step
- D. When the billing document for the service order is created
Answer: A,C
NEW QUESTION # 39
What is a manual configuration step that is required before being able to use scope item Subscription Management with Sales Billing (57Z)?
- A. Define a new business partner category for a subscription user.
- B. Maintain a Communication User, System and Arrangement.
- C. Set-up a special document type for the solution order.
- D. Define an item category to identify a subscription in a service order.
Answer: A
NEW QUESTION # 40
The scope item SAP Field Service Management (49X) has been activated.
Which integration features exist with the integration between SAP S/4HANA Cloud and SAP Field Service Management?
Note: There are 2 correct answers to this question.
- A. Once a technician is assigned, the technician is automatically updated in the corresponding service order document in SAP S/4HANA Cloud.
- B. The service order is replicated to a service order in SAP Field Service Management with the same document number as it has in SAP S/4HANA Cloud.
- C. After releasing the service order, a service call and the corresponding activities are automatically created in SAP Field Service Management.
- D. Initiating billing in SAP Field Service Management updates the billing status of the service order in SAP S/4HANA Cloud.
Answer: B
NEW QUESTION # 41
Why do you configure output control for service quotations?
- A. You need to define the possible follow-up steps after service quotation confirmation.
- B. You need to define the prerequisites for service quotation confirmation by the customer.
- C. You need to define in which form a service quotation needs to be sent to a customer.
- D. You need to define the dependencies between statuses a service quotation can have.
Answer: C
NEW QUESTION # 42
In SAP Central Business Configuration, which changes are possible for the Starter System after content activation?
Note: There are 3 correct answers to this question.
- A. Add new organizational entities
- B. Edit existing product-specific configurations
- C. Create additional product-specific configurations
- D. Change the group ledger scenario
- E. Delete existing organizational entities
Answer: A,C,E
NEW QUESTION # 43
The scope item Solution Order (4GT) has been activated in your SAP S/4HANA Cloud system. You add a product you are selling to your customer to a solution order.
Which of the following features are available?
Note: There are 2 correct answers to this question.
- A. Since no sales order is created, an outbound delivery can be created directly for the solution order item.
- B. An option called Check Sales Items is available to retrieve availability data for the sold product.
- C. An option called Check Sales Items is available to check whether all required fields needed for follow- up processing have been specified in the solution order item.
- D. Order type and item type/category determination for a sales order that is to be created, is performed in the solution order.
Answer: A,B
NEW QUESTION # 44
Scope item Subscription Management with Sales Billing (57Z) has been activated.
How can subscriptions be created?
Note: There are 2 correct answers to this question.
- A. Manually using a dedicated SAP Fiori app
- B. Via an API (Application Programming Interface)
- C. Automatically out of a service contract
- D. As part of a solution order in SAP Subscription Billing
Answer: B,D
NEW QUESTION # 45
When using advanced variant configuration for a service contract, where do you maintain the actual configuration required?
- A. In the service order created with reference to the service contract.
- B. In the billing document request.
- C. In the service contract on header level.
- D. In the service contract on item level.
Answer: A
NEW QUESTION # 46
Which features are available in your SAP S/4HANA Cloud system when scope item Credit Memo Processing for Service Management (4GG) has been activated?
Note: There are 2 correct answers to this question.
- A. A new item category called Credit Memo Request Item becomes available for service contract items.
- B. An approval flow for the approval of service contract items for the creation of credit memo requests can be created.
- C. Once created, a credit memo request is visible in the Transaction History of the service order to which it applies.
- D. A credit memo request can be created using the Manage Credit Memo Requests app or the Create Sales Orders (VA01) app.
Answer: C,D
NEW QUESTION # 47
The scope item Service Quotation (4GA) can be used to create a service quotation for a customer.
Which features are available?
Note: There are 2 correct answers to this question.
- A. A service quotation can automatically create a service notification when accepted.
- B. A service quotation can be automatically converted into a service contract with either Fixed Pricing or Time & Material-based pricing.
- C. A service quotation can represent either a Fixed Price or a Time & Material cost estimate to a customer.
- D. A service quotation can automatically create a service order when accepted.
Answer: A,B
NEW QUESTION # 48
Which activities can you complete in the Maintain Business Roles SAP Fiori app?
Note: There are 2 correct answers to this question.
- A. Assign business catalogs to a business role
- B. Maintain catalog roles
- C. Assign PFCG profiles to a business role
- D. Maintain restrictions
Answer: A,C
NEW QUESTION # 49
Data Migration
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What are characteristics of the SAP S/4HANA Migration Cockpit?
Note: There are 2 correct answers to this question.
- A. Guidance and simulation of the migration process
- B. Mapping source values to SAP S/4HANA target values
- C. Extensibility using the Legacy System Migration Workbench (LSMW)
- D. Combining the staging and file approaches into one migration project
Answer: A,B
NEW QUESTION # 50
Where do you specify the data retention period in the SAP S/4HANA Migration Cockpit?
- A. In the migration object template
- B. In the staging tables
- C. In the migration project settings
- D. In the migration object
Answer: B
NEW QUESTION # 51
What roles are example roles required for testing the complete business process supported by scope item Intercompany for Service Documents (53Y)?
Note: There are 2 correct answers to this question.
- A. Customer Service Manager (SAP_BR_CUSTOMER_SRVC_MGR)
- B. Solution Order Specialist (SAP_BR_SOLN_ORDER_SPCLST)
- C. Shipping Specialist (SAP_BR_SHIPPING_SPECIALIST)
- D. Internal Sales Representative - Professional Services (SAP_BR_INTERNAL_SALES_REP_PRSV)
Answer: A,D
NEW QUESTION # 52
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