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IIC C131 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Liability Insurance | - Commercial and general liability concepts |
| Topic 2: Specialized Insurance Lines | - Automobile insurance - Builders risk insurance - Contractors insurance - Manufacturers, distributors, freight forwarders - Crime and bonds |
| Topic 3: Risk Management | - Analyzing risk exposures - Monitoring and modifying risk management plans - Selecting risk techniques - Insurance in a risk management plan |
| Topic 4: Property Insurance Coverages | - Property coverages fundamentals |
IIC Advanced Skills for the Insurance Broker and Agent Sample Questions:
Charlotte, a broker, is meeting a potential client in person, and hopes to close the new business account. The potential client is a contractor, a line of work which Charlotte also has past experience in.
a) Explain how Charlotte can present herself professionally in the meeting to establish credibility with the client.
b) Explain the value of establishing credibility with the client and the value Charlotte brings to the interaction.
Correct Answer:
see the Explanation for Detailed Solution.
Explanation:
Charlotte should present herself as prepared, professional, and commercially knowledgeable. Before the meeting, she should review the contractor's operations, likely exposures, previous insurance arrangements, and common contractor risks such as tools, equipment, subcontractors, commercial auto, job-site liability, wrap-up liability, bonding, and completed operations. In the meeting, she should arrive on time, dress appropriately, speak clearly, listen carefully, and ask structured questions about the contractor's work.
Because she has past contractor experience, she should use that knowledge to ask practical questions, but she must avoid sounding overconfident or assuming every contractor operates the same way.
Credibility matters because commercial clients are more likely to disclose accurate information when they believe the broker understands their business. For a contractor, poor disclosure can create serious coverage gaps. Charlotte adds value by translating contractor operations into insurance exposures and explaining how the insurance program should respond. Her value is not just obtaining a quote; it is identifying risk, advising on coverage, helping with risk control, and protecting the client from uninsured loss. Course topic reference:
Introduction to Commercial Insurance; Analyzing Risk Exposures; Contractors; Broker Professionalism and Client Credibility .
Which clause is a refusal to accept liability for damages that might occur?
- A. Disclaimer
- B. Risk retainer
- C. Indemnity provision
- D. Hold harmless agreement
Correct Answer: A 🗳️
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Two agents are discussing artificial intelligence being used more frequently in Canadian industries. They are enthusiastic to write these risks on behalf of their employer, who has relaxed its guidelines on niche risks.
Which type of market are they likely in?
- A. Weak market
- B. Soft market
- C. Strong market
- D. Hard market
Correct Answer: B 🗳️
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A broker binds a property policy for a future date, and follows up for documentation. While reviewing documents the client sent, it is discovered that the property is actually used as a rooming house, and not a family home. Why does underwriting instruct that the policy be cancelled?
- A. The broker did not complete an in-person home inspection.
- B. The insurer already has too many rooming houses in their book of business.
- C. The use of the home is a material fact that the client should have disclosed.
- D. The policy cannot be bound without proof of how the home is used.
Correct Answer: C 🗳️
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Which type of property loss is commonly covered under the commercial property broad form (CPBF)?
- A. Loss of inventory shortage
- B. Damage to a salesperson's samples
- C. Damage to automobiles
- D. Loss of money and securities
Correct Answer: B 🗳️
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