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Avaya ACSS Small and Medium Enterprise (SME) Communications : 3000-2

3000-2
  • Exam Code: 3000-2
  • Exam Name: ACSS Small and Medium Enterprise (SME) Communications
  • Updated: Oct 10, 2026
  • Q & A: 103 Questions and Answers
  • PDF Version

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  • PDF Price: $49.99
  • Avaya 3000-2 Value Pack

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  • Value Pack Total: $69.99

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Avaya 3000-2 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Security and Administration15%- System Management
  • 1. System health checks
    • 2. License management
      - Access Control and Permissions
      • 1. Network security and firewall settings
        • 2. User roles and authentication
          Topic 2: Installation and Configuration30%- IP Office Setup
          • 1. System installation and initialization
            • 2. User, extension, and trunk configuration
              - Application Configuration
              • 1. Voice mail and messaging
                • 2. Mobility and collaboration features
                  Topic 3: SME Communications Solution Architecture20%- Solution Design Principles
                  • 1. Network and telephony requirements
                    • 2. Interoperability considerations
                      - IP Office Platform Overview
                      • 1. Deployment models and capacity planning
                        • 2. System components and hardware
                          Topic 4: Maintenance and Troubleshooting35%- System Monitoring and Diagnostics
                          • 1. Performance monitoring and alarms
                            • 2. Log analysis and fault isolation
                              - Backup, Restore & Upgrades
                              • 1. Software updates and migration
                                • 2. Configuration backup and recovery

                                  Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

                                  Question #1

                                  A client has five locations on a Small Community Network (SCN) with a centralized voicemail at the central site. The VoiceMail server is running out of resources to support all the remote auto attendants. The client wants all sites to have their own auto attendants while the central site supports user and hunt group mailboxes. How should the two site settings be configured? (Choose two.)

                                  • A. Set the remote sites as distributed servers.
                                  • B. Set the central site as a distributed server.
                                  • C. Set the remote sites as backup servers.
                                  • D. Set the central site as a centralized server.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,D  🗳️

                                  Question #2

                                  A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed? (Choose two.)

                                  • A. License for the secondary VoiceMail Pro Server
                                  • B. Primary Server IP Address configured on the secondary server
                                  • C. Backup Server IP Address configured on IP Office
                                  • D. Secondary VoiceMail Pro Server installed on the network
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C,D  🗳️

                                  Question #3

                                  After adding a dual PRI card into an existing IP Office 500 and rebooting, the SIP lines have disappeared from the configuration. What caused this happen?

                                  • A. The new PRI channels took all existing SIP Trunk Licenses.
                                  • B. The "SIP Trunks Enable" tab on LAN 2, the VoIP Tab was unchecked.
                                  • C. The SIP lines had the SIP URI tab deleted.
                                  • D. The dual PRI Card was installed into slot one of the IP Office 500. Slot one is reserved for single PRI cards.
                                  • E. The SIP lines had a Line ID of 15.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: E  🗳️

                                  Question #4

                                  A client requests to setup VoiceMail Pro to backup voicemails, user settings, and greeting and module recordings to another server on the LAN for safety on a weekly basis. Which three steps are required? (Choose three.)

                                  • A. Map a drive to an available network share.
                                  • B. Create a network share with permissions to store backups.
                                  • C. Select the mapped drive as the destination on the VoiceMail Pro server.
                                  • D. Configure the backup settings on the VoiceMail Pro server.
                                  • E. Select the UNC share as the destination on the VoiceMail Pro server.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B,D,E  🗳️

                                  Question #5

                                  Which two are power options for IP telephones on the IP Office? (Choose two.)

                                  • A. Power over Ethernet switch conforming to 802.3af standards
                                  • B. Class "A" 24 volt power supply
                                  • C. Class "B" 24 Volt power supply
                                  • D. 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery Backup
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,D  🗳️

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