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CompTIA PDI+ Beta Sample Questions:

1. A technician has connected a laptop to an MFD via a crossover cable in order to diagnose a network printing problem, but is unable to make a connection. Which of the following is the cause?

A) The network server is down.
B) The MFD cannot accept a connection via a crossover cable.
C) The technician should be using a standard CAT5 patch cable.
D) The laptop IP address is not in the same range as the MFD.

2. A customer calls to report that the scan images are taking up too much space on their server. The customer tells the technician they are scanning at 600dpi, in PDF format, and using a TWAIN driver in the ADF mode. Which of the following is the MOST likely cause of the excessive space usage?

A) Scan resolution size
B) Scan file format
C) The TWAIN driver needs updated
D) Scan from the glass instead of the ADF

3. Which of the following are the FIRST steps in the general troubleshooting process?
(Select TWO).

A) Install replacement parts
B) Develop a plan of repair
C) Observation/information gathering
D) Establish theory of failure
E) Perform unit maintenance

4. Which of the following failed components would MOST likely be responsible for the media tray rollers not rotating?

A) Paper tray guides
B) Paper detect sensor
C) Registration sensor
D) Feed unit clutch

5. Which of the following is an example of a physical port that can be used to connect a device?

A) LPR
B) SCSI
C) TCP/IP
D) Port 9100

Solutions: