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IBM M2010-727 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cloud Service Orchestration & Automation | 15% | - IBM cloud orchestrator capabilities - Competitive differentiation and customer benefits - End-to-end service delivery automation |
| Topic 2: Application Performance Management (APM) Solutions | 25% | - IBM APM portfolio editions: Entry, Advanced, Premium - Monitoring capabilities: OS, databases, cloud, mobile, modern languages - Deployment models: On-premise, SaaS, hybrid |
| Topic 3: Operations Insight & Analytics | 20% | - Netcool Operations Insight features and licensing - Root cause analysis and operational intelligence use cases - SmartCloud Analytics: Predictive Insights, Log Analysis, Search |
| Topic 4: IBM Cloud & Service Management Portfolio Overview | 25% | - Hybrid cloud and service management positioning - IBM Smarter Infrastructure value proposition - Cloud infrastructure and service management market trends |
| Topic 5: Endpoint & Mobility Management | 15% | - Sales models and customer value drivers - IBM Endpoint Manager (BigFix) lifecycle management - Security, compliance, and patch management |
IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:
1. The EMA Radar Reports shows IBM as number 1 for:
A) Solution Impact and resource efficiency
B) Server, networking, storage & middleware
C) Cloud platform management
D) Driving CAPEX cost down
2. The Endpoint and Mobility Management portfolio of solutions and capabilities align with which IBM division?
A) Smarter Solutions
B) Collaboration Solutions
C) Cloud & Smarter Infrastructure
3. Which of the following is a 'good' example of how Predictive Insights can help customers?
A) When the customer needs to optimize resource deployment with what-if and best fit planning tools.
B) Where Insight packs are available to isolate problems faster by bringing relevant unstructured data into problem investigations.
C) Intermittent outages where traditional performance management tools have been unable to identify root cause.
4. How do SmartCloud Analytics - Log Analysis Insight Packs add value for customers?
A) Insight packs maybe free, for example DB2 and WebSphere, or they may be purchased separately, for example zInsight Packs or some Business Partner Insight Packs.
B) For the target application, it annotates logs, provides prebuilt custom searches for typical issues, provides dashboard views populated for faster resolution, it includes common error codes and best practice recommendations for resolution.
C) They provide generic search parameters and allow customers to modify the graphical user interface.
5. IBM APM provides enhanced monitoring of IBM WebSphere DataPower including multi-domain deployments at the consumer, domain and overall levels. What other vendors provide monitoring of DataPower?
A) EMC
B) SolarWinds
C) HP
D) None of the above
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: D |



