SAP ISU Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books | Weighting |
|---|---|---|
| Customer Service | Log remarks about customer contacts and interaction records, process move-in and move-out requests, and create a service order. IUT110 | > 12% |
| FI-CA: Manage payments | Display the dunning history of a contract accountand create an installment plan. Display financial information about a customer account. IUT110 | 8% - 12% |
| Device Management: process meter readings | View meter reading results and process scheduled and un-scheduled meter readings. IUT110 | < 8% |
| FI-CA: Post items | Post receivable items, payments using a payment lot, and payments at cash desk. Post a return. IUT110 | 8% - 12% |
| Create master data | Create technical master data objects and business master data objects. Adapt and enhance data objects for complex requirements and create master data for deregulated markets. IUT210 | > 12% |
| Billing and Invoicing | Create billing rate categories and rate types, define billing rates, prices and discounts. Process an individual bill. Process an invoice. IUT110 | > 12% |
| Configure basic functions | Create regional structures, set up scheduling, create agent determinations, set up batch scheduling, and set up standard reports for financial reporting. IUT110 | 8% - 12% |
| Device Management: manage devices | Display all devices for a customer and identify the device categories, and view the device connection data. Install, remove and replace a device, and determine device location. IUT110 | 8% - 12% |
| Validate integration | Test integration with SAP General Ledger and integration with SAP CRM. IUT110 | 8% - 12% |
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