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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

1. Why would you want to open an application in 32-bit mode?

A) The OS X Mavericks installer can be downloaded from the Mac App Store for free.
B) Using the Finder Info window you can force an application to open in 32-bit mode. This step is necessary for a 64-bit application to support older 32-bit plug-ins or application resources.
C) Documents saved to iCloud can be managed from the application that was used to
create and save the document. iCloud documents don't appear anywhere in the Finder that a user would normally look.
D) The master password is used to reset local account passwords.

2. Standard is the default account type; administrative users can make changes to the system; a guest user doesn't require a password; sharing-only users can access only shared files; and the root user has unlimited access to any file or folder in the system.

A) What are the five types of user accounts in OS X? How are they different?
B) What are the advantages of code signing?
C) What does OS X use bundles or packages for?
D) What are some of the common file flags used by OS X?

3. Review the screenshot, and then answer the question below.

If you click Delete User in the dialog shown above, what will happen to James White's home folder?

A) It will be deleted immediately, without being moved to the Trash.
B) "Deleted" will be appended to the home folder name, and its permissions will be changed to allow administrator user access only.
C) "Deleted" will be appended to the home folder name, and it will be archived in Time Machine in a compressed and encrypted file.
D) It will be moved to the Trash.

4. You have a Mac OS X v10.6.8 computer that has several user accounts. If you install OS X Mountain Lion without first erasing the target volume, what will happen to the 10.6.8 operating system and the existing user accounts?

A) The Installer erases the 10.6.8 OS and installs Mountain Lion. It archives the user accounts, but they can be restored manually.
B) The Installer archives the 10.6.8 OS and installs Mountain Lion. It maintains the user accounts.
C) The Installer upgrades the 10.6.8 OS to Mountain Lion. It maintains the user accounts.
D) The Installer replaces the 10.6.8 OS with Mountain Lion. It archives the user accounts, but they can be restored manually.

5. On your OS X Mountain Lion computer, you want the Finder to display filename extensions by default. How can you configure this setting from the Finder?

A) Choose Preferences from the Finder menu, click Advanced, and select the option "Show all filename extensions."
B) Select any file icon, and choose Get Info from the File menu. In the Info window, click the disclosure triangle next to Name & Extension, deselect the option "Hide extension," and click Change All.
C) Control-click anywhere on the Desktop, select Preferences from the pop-up menu, click Advanced, and select the option "Show all filename extensions."
D) Choose Show View Options from the View menu, and select the option "Show all filename extensions."

Solutions: