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CompTIA 220-1201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Hardware and Network Troubleshooting | 26% | - Network troubleshooting - Printers and multifunction devices - Hardware troubleshooting - Troubleshooting methodology - Common symptoms and root causes - Mobile device troubleshooting |
| Virtualization and Cloud Computing | 12% | - Cloud concepts and models (IaaS, PaaS, SaaS) - Virtualization fundamentals - Cloud connectivity and configuration - Virtual machine concepts - Cloud and virtualization troubleshooting |
| Hardware | 27% | - Power supplies and connectors - Storage devices (HDD, SSD, NVMe) - Peripheral devices and connections - BIOS/UEFI and firmware - PC hardware and peripherals - CPU and expansion cards - RAM types and installation |
| Mobile Devices | 15% | - Mobile device configuration - Mobile device management (MDM) - Mobile device troubleshooting - Cellular connectivity and settings - Mobile device synchronization |
| Networking | 20% | - IP addressing and subnetting basics - Network troubleshooting - Network connectivity - Network protocols and services - Network configurations - Network hardware and devices |
CompTIA A+ Certification Exam: Core 1 Sample Questions:
1. A technician needs to replace a failed computer power supply. The customer wants to minimize the amount of heat the computer generates. Which of the following specifications should the technician recommend?
A) Lower input voltage
B) Higher wattage
C) Redundancy
D) Better energy efficiency
2. Which of the following offers access to business productivity applications for a recurring fee?
A) PaaS
B) DaaS
C) IaaS
D) SaaS
3. A technician is connecting a hands-free car system via Bluetooth. Which of the following is a security feature that should be used for this task?
A) PIN code
B) Biometrics
C) BitLocker
D) TPM
4. An office network printer frequently pauses after completing print jobs. Other identical printers on the same network are functioning normally. The printer displays an alert light, but its screen provides no additional information. Which of the following is the most effective first step to resolve the issue?
A) Analyse the printer's event logs for errors.
B) Verify that the printer drivers are up to date.
C) Replace the printer's network cable with one from another functioning device.
D) Check for and clear any paper jams or obstructions inside the printer.
5. A user reports intermittent Wi-Fi issues in an open office. Other users are not affected. What is the most likely cause?
A) Interference from other Wi-Fi signals
B) The antenna is near a device creating electromagnetic interference
C) The laptop's wireless card is malfunctioning
D) All users are on the same frequency
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |



