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IBM 00M-238 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Selling IBM Commerce Solutions | - Value proposition positioning
|
| Topic 2: IBM Commerce Solutions Overview | - IBM Smarter Commerce ecosystem - Commerce Order Management fundamentals |
| Topic 3: Order Management Concepts | - Exception handling and orchestration - Order lifecycle management - Fulfillment and inventory coordination |
| Topic 4: Sales Methodology | - Solution-based selling techniques - IBM sales mastery framework |
IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:
1. Which of the following is NOT a key benefit of using Global Inventory Visibility?
A) Complete view of all supplyand demand.
B) Reduce the cost of processing a return.
C) Better inventory utilization.
D) Increase customer satisfaction with accurate promising.
2. In which of the core business areas of the Smarter Commerce initiative does IBM Sterling Order Management solution fit into?
A) Service
B) Buy
C) Market
D) Sell and Service
3. Why do prospects need enterprise strength CPQ solution?
A) Homegrown tools are expensive to maintain and spreadsheet solutions are always out
of date.
B) Sales reps do not know the products well and require help in recommending the best product that fit theirprospects needs.
C) All of the above.
D) Sales reps are too aggressive in their discounting.
4. How can you make Business flows configurable and adaptive in Order Management?
A) With customization.
B) By doing a value chain analysis.
C) By altering the process model.
D) With change request management.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: A |



